We're happy to help!
Due to an increased volume of enquiries at our customer service, there is currently a processing time of up to 10 days. We ask for your understanding and assure you that we will endeavour to process your request as quickly as possible. Please do not send us multiple requests, as this will further delay the processing time.
Take a look at our Questions & Answers, where you will find lots of helpful information on frequently asked questions.
Note: If you have a customer account in our online shop, you can change your details there yourself at any time. In the 'My account' section, you will find the options to change your personal details, delivery addresses and password. Your information will always be up to date and we can offer you an even better service. >> To the customer account