Warranty conditions - Werkthor
Manufacturer's guarantee
We grant a guarantee on our products for up to 10 years from the date of purchase.
This guarantee applies to all Werkthor brand products for which a corresponding guarantee (10 years) is stated on the product page, packaging or in the product images.
The warranty period stated on the product applies.
Scope of guarantee
The guarantee covers material and processing defects that occur during normal and intended use.
Conditions
The guarantee is only valid under the following conditions
- Use in accordance with the operating instructions and intended purpose
- Compliance with all safety and loading instructions
- No improper use, overloading or structural modification
- Presentation of proof of purchase (e.g. invoice)
Excluded from the guarantee are
- Damage caused by improper use or overloading
- Damage caused by external influences (e.g. accident, weather, corrosion)
- Normal wear and tear
- Damage caused by non-compliance with the operating instructions
In the event of a warranty claim, we will choose between
- Repair or
- Replacement delivery
Validity of statutory rights
The statutory warranty rights are not restricted by this guarantee and apply independently of this guarantee
apply independently of this guarantee.
